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ONEFOSsil Documentation: ONEFOS.TXT - Troubleshooting


Section 9: Troubleshooting

If you can not find an answer here, you are very welcome to read the SUPPORT.TXT file and use any valid means for contacting the author to discuss the problem.

This section will be maintained in FAQ (Frequently Answered Questions) format.

Q:  I get CRC errors in Windows or Windows 95, can this be solved?

A:  Usually.  Please read Compatibility Notes - Windows Tips for more information.  If problems persist, please contact the author through the appropriate support channel.  He may want to see your system.ini file.

Q:  I have just a couple programs that refuse to work with ONEFOSsil, everything else appears to work fine, what can I do?

A:  Contact all authors involved.  The author of ONEFOSsil may be able to solve the problem, or provide a work-around, but the best long term solution is to correct the bugs other programs may have.  It reduces the chances that other problems will be created in the future.

Q:  ONEFOSsil refuses to install, stating that the UART doesn't exist, why is this?

A:  ONEFOSsil does a test that almost always insures the UART and the interrupt hardware are functioning before loading.  Under multitaskers, if another window or task already has the port to itself, ONEFOSsil may not be able to recognize the UART (as in the case with Windows) or may find the interrupt hardware to be failing (as in the case with DESQview).  Try closing all windows or loading ONEFOS in DOS.  If it still refuses to work check all settings.  After running out of possibilities, attempt to contact the author to see if you don't have unsupported UART hardware.  ONEFOS has been tested to work on internal modems, 16550's, 16450's, and on 12mhz 80286 processors.  Even faster machines may provide problems with how ONEFOSsil detects UART's, however no problems have been reported yet.

Q:  I tried to get ONEFOSsil to report its status, or change its settings after it has been installed, but I keep getting a command line error message, why?

A:  RTFM!  Those commands are documented above as being unfinished.  It is the hope of the author to have all ONEFOSsil commands completed at revision 10.  At that time the whole project will be given a better command line processor, and better help when an error occurs.

Q:  Does ONEFOSsil work with shared IRQ's under Windows 95?

A:  As stated in Compatibility Notes - Shared IRQ's, ONEFOSsil, or any other DOS program should work with shared IRQ's provided you have set Windows 95 up correctly.  Make sure that Windows 95's device manager reports the hardware for your COM ports correctly.

Q:  Any other questions, anyone?


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